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Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company process the orders, which takes an additional 1-2 business days.
  • Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. International delivery usually takes about 3-5 business days.

In total, items usually take between 5 and 8 business days to arrive at their destination but can take longer from time to time.

For more information, please contact our support team at contac@shinycamellia.com.